- 【TRUE HEPA H13】3-layer filter design,remove and capture 99.99% of all airborne particles down to 0.01 microns, preventing pollen, dust, pet skin Chips, wildfire smoke, odors, and harmful substances formaldehyde, true HEPA filtration,
- 【Fully Certified】Air Purifier has passed quality testing and safety certification: CARB, ETL, and ENERGY STAR certification. Backed by a US registered lifetime warranty when replacing filters with genuine Lifubide.
- 【Lifetime Support】100% Satisfaction. If you need more help, please feel free to contact Lifubide After Sales. For the cleanest air, we recommend replacing the composite filter every 6000 hours of use or 1 year.
- 【Smart reminder】 APP and LED screen display the applicable condition of the filter element, reminding to replace the filter element in time
- 【Official Replacement Filter】 Using official Lifubide True HEPA Replacement Filters guarantees the best performance for your air purifier and ensures what you're buying is worthy of your investment
Payment Method：
| Payment | Payment Method | ||
|---|---|---|---|
| Online Payment | Paypal | Paypal Account:info@352group.com.cn | |
| Credit or debit card | Visa\Mastercard | ||
| Offline Payment | Bank Transfer | T/T |
Beneficiary Bank Name: Industrial and Commercial Bank of China, Beijing Municipal Branch Bank address: No. 28, Anding Road, Dongcheng District, Beijing, PRC Beneficiary Account Name: Beijing 352 Environmental Technology Co., Ltd. Account Number： 0200 0648 0902 4637 659 SWIFT CODE: ICBKCNBJBJM |
| Local Payment | Only supports Local payment in the United States temporarily | ||
| other payment | Please contact your sales managers directly | ||
Payment Problem
- 1.PayPal commission fee.
- PayPal charges a 3.0%+0.3 commission fee for each order. please know that. the fee will be added to the order.
- 2.About the currency exchange rates
- Lifubide refers to the current exchange rate.
- 3. What currencies do you accept for payment
- USD(United States Dollar), CNY(Chinese Yuan), and EUR(European Dollar) are accepted. If you have special demand, please contact Lifubide for further assistance.
- 4..The max amount of payment by credit card.
- Generally speaking, Lifubide accepts the max amount of payment by credit card as 2000USD. If you have special requirements, please contact our online servicers or your sales manager.
- 5.Error message when completing the payment.
- Please check with your credit card bank. If it still occurs, contact our customer service.
- 6. Are there any additional fees if I make the payment by T/T or Bank transfer?
- Lifubide doesn't charge any fee. All the commission fees customers need to pay for T/T or Bank transfer only include the remittance bank fee and intermediary bank fee. Lifubide will pay for the commission fee of receiving bank.
- 7.Can you declare only 100usd to my order?
- Please contact your sales manager of our company.
Refund
- 1. The route of refunds
- All the refund will be sent back to the original account which pays for them. Lifubide doesn't support sending back refunds to a different account.
- 2. Why the refund is lower than you expect ？
- please note that the following costs can't be refunded.
- a. Currency conversion fees are charged by your credit card issuer.
b. Credit card transaction fees.
c. Floating exchange rates.
Please contact your issuing bank for further information. - 3.How long does it take to get the refund？
-
Payment Method Duration PayPal Refund immediately after processing T/T 2-5 workdays Credit card 7-15 workdays
- 4. What products can be applied for a refund.
- That products meet the following items together can apply for a refund.
- The products must be purchased from Lifubide or 352 company directly by the official website, Amazon shop, etc.
- The products are defective or the quality/ functions can't meet your need.
- It must be during 30 days from the day of customer receive products.
- Any products applying for a refund must be returned to Lifubide in the original package at first, including any accessories included with the item (Cords, chargers, manuals, etc.). The product must be able to be completely repackaged with the original packaging.
Shipping method
Lifubide supports Express, Air transportation, Land transportation by car or train, and Ocean shipping to meet customers’ different needs.
Express: You can choose an express company on the product page directly and estimate the shipping time and freights.
Other shipping methods: Please contact the relative sales manager who serves your company or contact Lifubide by online service or email. They will offer the current shipping cost and estimated shipping time.
Also, customers can choose the “pick up” shipping service, which means that you take the goods directly from our warehouse without paying any shipping fee
Shipping time
The total shipping time is the sum of the processing time and the delivery time.
processing time: the time between when you place an order and we ship it out; The time it takes to prepare your item(s) to ship from our warehouse. This includes preparing your items, performing quality checks, and packing for shipment.
Delivery time: The time for your item(s) to travel from our warehouse to your destination
Please note: After your order is shipped out, the delivery time only depends on the shipping method and companies you choose. What lifubide can only do is to inquiry or urge the transport company, just like what you can do then. So please compare the service quality of different shipping companies in your local before choosing.
Shipping cost
The shipping cost depends on the shipping method, shipping company, and shipping destination.
For express, you can see the shipping fee while you place an order or check it directly from the “estimate shipping fee function” on the product page.
For other shipping methods, please consult Lifubide online service persons or sales managers serving you and your company directly. They will offer the current quote to you in time.
Taxes & duties
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of the charges, please contact your local customs office.
- Q: Are there any hidden charges in my order? Such as, VAT, sales tax, etc.
- No, Lifubide doesn’t charge any additional fees except the total cost of your order on our website or contracts. However, you may be charged some taxes by the customs of your country when importing goods. Please consult your local tax office in advance.
- Q: What will you do when my orders are stuck at the customs and how do you deal with customs problem.
- It depends on the delivery method you choose and the stuck reasons. When Shipping by express or CIF, Lifubide will be responsible for the whole transportation process. When shipping by FOB, CFR, or other shipping methods. Customers are responsible for the delivery process, but Lifubide will try our best to assist you by providing proofs of files and certificates which we can provide.
- Q: Do I need special knowledge of importing goods through customs?
- No, It is not necessary. Lifubide offers comprehensive shipping services. If you lack knowledge of customs, please consult Lifubide directly, we are able to offer double clearance service to some countries.
- Q: My order has been stuck at customs for two months, can I apply for a refund？
- For retail customers and shipping by express, Lifubide will accept your application.
For wholesaler or brand customers, Lifubide will operate your refund application in accordance with the contracts.
REACTION
QUALITY
TEAM
TECHNOLOGY